Refund policy
Returns & Exchanges
Due to the nature of our products, all squishy items, slime, clicker toys and certain beauty items are final sale and cannot be returned or exchanged.
For eligible non final sale items, returns must be requested within 7 days of delivery. Items must be unused and in original condition.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us immediately so we can make it right.
Please include:
- Your order number
- Photos of the damaged item(s) and packaging
- A brief description of the issue
We recommend contacting us within 48 hours of delivery for the fastest resolution.
Non-Returnable & Non-Refundable Items
The following items are non-returnable and non-refundable:
- Squishy toys
- Slime
- Clicker & fidget toys
- Beauty items such as make-up products
- Used items
- Clearance or sale items
- Customized or personalized products
Shipping Costs
Customers are responsible for return shipping costs unless the error was made by Sassy Trends and More.
Contact Us
For any questions or concerns regarding your order, please reach out to our customer support team and we'll be happy to help.
Thank you for supporting Sassy Trends and More!